Job title: Account Executive, Hospitality
Job type: Permanent
Emp type: Full-time
Job published: 11/22/2019
Job ID: 32505
Contact name: Israel Farfan
Phone number: +1561 2202536
Contact email:

Job Description


AP Recruiters & Associates

We go the extra mile to make both our clients and candidates happy. The Right talent at the Right time.

We are a State of Florida certified Minority and Veteran Owned Business serving clients nationwide since 2007.


Account Executive, Hospitality

Columbus, Ohio // Ohio Virtual



We’re seeking a “Make it Happen” passionate, creative and persuasive sales professional with experience in total solution sales and forming tight customer partnerships with a focus on Software Solution Sales.   The primary objectives of this position are to grow the region’s business, drive solution opportunities and continually enhance the breadth and depth of relationships with one of Our Client premier strategic customer partners.

If you have experience creating highly complex software, hardware, and consulting solutions for Hospitality accounts in the restaurant, travel and entertainment segments, have a history of success developing an opportunity funnel, influencing decisions and selling across multiple offices, we want to talk to you.

Key Areas of Responsibility include: 

  • Communicate and inspire a vision for the business to customers
  • Responsible for managing the Our Client Hospitality accounts to ensure both high customer satisfaction as well as achievement of the account financial goals
  • Develop account specific plans focused on maximizing customer satisfaction on solutions already deployed in the account and to position and introduce the entire portfolio of solutions offered
  • Builds and maintains senior-level customer relationships through consultative selling and promoting customer confidence in Our Client.
  • Must be able to strike the right balance between building and maintaining high level of customer satisfaction with existing products and services and identifying ways to expand the business portfolio within the named accounts
  • Coordinates with other parts of the Client organization to be able to meet client commitments
  • Implements structured and consistent communication framework to ensure the relevant stakeholders have up-to-date visibility into the account status and opportunities to identify and implement corrective actions early in the process
  • Partners with other business units to expand cross-sell opportunities
  • Negotiates multi-year software and services contracts
  • Work with senior management to develop territory strategy
  • Understands the customer’s business objectives and ensuring Our Client is viewed as a strategic partner to help meet these goals
  • Manages the sales process:
  • Build funnel – know how to prospect and run lead campaigns
  • Qualify leads – can the customers use our solutions and do they have a budget
  • Identify decision-makers -  have a discussion about business issues
  • Develop relationships outside IT – tie our solutions to business problems
  • Close – negotiate contractual and financial terms
  • Ensures ongoing customer satisfaction during presales and post-sales engagements
  • Communicates effectively and driving cross-functional teams to ensure customer success


  • Bachelor’s degree or equivalent in a related discipline
  • 5-8 years + of related business and sales management experience along with a proven track record of success in technology sales
  • In-depth experience and understanding of the Hospitality market and related competition
  • Proven track record in sales
  • Background in SaaS and/or application software
  • Demonstrated history of managing the sales process and developing strategic roadmaps which align customer needs, issues and opportunities with industry best practices and solution offerings
  • Strong communication and interpersonal skills, including establishing credibility and trust with cross functional teams that can impact your customer including engineering, development, finance, legal and professional services organizations
  • Significant business acumen
  • Ability to forge and leverage exceptional internal and customer partnerships
  • Experience in developing and executing solution sales strategies
  • Ability to work and manage in a matrix management environment
  • Available for 50% regular travel to support named accounts


  • Previous experience in Hospitality software sales would be considered as a plus
  • Strong Executive Presence
  • Master’s degree (MBA or equivalent)
  • “Make It Happen” / “Go Get It” approach a MUST
  • Account and Project management skills; Client and Business plan management proficiency
  • Previous experience using Salesforce
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